How do I purchase a test for my child?
1 Start by finding the tests you are interested in purchasing for your child:
a Click Our Tests.
b Select the Available for Under Age 18 checkbox to view all tests available for children age 17 and younger.
You can find an explanation of the tests by clicking Learn More for the appropriate test; however, if you’re not sure which to choose, please speak with your child's doctor.
Note: You can only purchase testing for a child (0–17 years old) if you are their parent or legal guardian.
2 Determine if a test is right for your child and add it to your cart.
a Click Learn More on a test card to review information about a test.
b If the test is one that you would like to purchase, click Add to Cart.
c Click My child and then click Next.
You may be asked several questions that will help determine if the lab test you selected is right for your child. If it is, the lab test is added to your cart. If it isn't, then the test will show as unavailable for purchase.
Note: Please be aware of the following when purchasing tests for your children:
• You can only purchase testing for 1 child at a time.
• You can only purchase 1 COVID-19 test at a time.
• You must accompany your child when they come in to have their sample collected.
• At-home self-collection kits cannot be purchased for children.
3 Check out. Go to your cart () and checkout:
a If you already have a MyQuest account, sign in; otherwise, click Continue as a New Customer.
You must have a MyQuest account if you want to purchase tests for your child because MyQuest provides a secure way for you to receive your child's lab test results. If you don't already have an account, you can create 1 as part of the checkout process.
b Schedule an appointment time and the location where your child will get their specimen collected or click Decide later.
Keep in mind that you have 60 days to go to a Quest Patient Service Center and get your child's sample collected.
• Appointments are strongly encouraged and will receive priority. If you choose Decide later and walk in, you will have to wait for the next available opening.
• If your child has upcoming appointments for doctor-ordered testing or other QuestDirect tests, you may be able to use one of those appointments for your child's sample collection.
Not all collection locations or appointment times can be used for tests such as glucose testing or COVID-19 active infection testing. If your upcoming appointments cannot accommodate the testing you are purchasing, a message will let you know that you must make a new appointment.
• If you are purchasing COVID-19 testing, you will not be able to complete your purchase without scheduling an appointment.
c If you are a new customer, do the following to create an account and add your child to it:
i Select your relationship to the child and then type in your Child's Information, including address.
ii Review the parental/guardian consent information and select the check box to attest that you are a parent or legal guardian.
iii Click Create Sub-Account.
iv Type in your Personal or Legal Guardian Information, including address (if needed), and click Continue.
v Type in your email address and a password, and then click Create Account.
Passwords are case-sensitive, must be 8–22 characters in length, and contain at least 1 alphabetic and 1 numeric or special character.
d If you are a returning customer, select your child from My Circle, click Continue and then review your information to see if it is correct.
e Type a Promo Code and then click Apply, if applicable.
f Type your payment information and click Purchase to purchase your tests.
When your purchase is complete, a confirmation page appears with your order details. You will also receive a confirmation email with additional information. At any time, you can go to the QuestDirect Orders page where you can view your order details, appointment information (if applicable), and receipt.
If you purchased a test where your child's sample is collected in person (at a Quest Patient Service Center, a drive-thru, or a pop-up collection site) please bring the order number with you.
4 Finish setting up your MyQuest account. (If you created a new account as part of your purchase.)
Before your lab test results can be delivered, you will need to verify your identity and authorize delivery of your results to your MyQuest account. You can do this by accessing your MyQuest Notifications () and completing the following two Actions Required:
• Verify. You must validate your identity to fully utilize the platform.
• Authorize. You must provide Privacy Authorization to receive test results.